Shipping policy

1. Order processing time

Orders are prepared within 7 working days before being shipped.

2. Carriers used

Colissimo

Mondial Relay

Chronopost

3. Shipping zones

Mainland France

Europe / European Union

4. Delivery times (excluding processing)

Depending on the carrier: 2 to 6 working days.

5. Delivery methods

Home delivery

Pickup point delivery (depending on the carrier)

6. Shipping fees

Free shipping for orders over €75

Below this amount: fixed rate depending on carrier and method (visible at checkout)

7. Lost or damaged parcel

In case of transport issues, customers should contact BowElla for assistance with the carrier.